Privacy Policy

1. Identity and contact details of the responsible party

The responsible party within the meaning of the Swiss Data Protection Act (DSG) is:

Responsible DSG

Wenger IT Solutions (Sole Proprietorship)
Segantinistrasse 58
8049 Zurich
Switzerland

Tel.: +41 76 747 43 52
E-Mail: [email protected]
Website: https://wenger.solutions

2. Provision of the website (Logfiles)

2.1. Description and scope of data processing

When you access our website, i.e., even if you do not register or otherwise provide information, general information is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address, referrer URL, date, and time of access, and similar data.

They are processed for the following purposes:

  1. Ensuring a smooth connection to the website,
  2. Ensuring smooth use of our website,
  3. Ensuring and assessing system security and stability, particularly for misuse detection, and
  4. Technical error-free presentation and optimization of our website.

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. We do not use your data to draw conclusions about you personally. However, we reserve the right to subsequently check the server log files if there are concrete indications of illegal use.

2.2. Recipients of the data

We use service providers for the operation and maintenance of our website, who act as our data processors. All service providers are contractually obligated to treat your data confidentially.

2.3. Transfer to foreign countries

Data processing also takes place outside of Switzerland, namely in the United States of America.

To protect your data, we have concluded Standard Contractual Clauses (SCCs) with the service provider to ensure an appropriate level of data protection.

3. Contact

3.1. Description and scope of data processing

Our website includes a contact form, which can be used for electronic communication. If you use this option, the personal data you enter in the input form will be transmitted to us and stored. The processing of your personal data is solely for the purpose of handling your inquiry.

At the time of sending the message, the following data will also be transmitted and stored:

  1. Date and time of the request
  2. URL from which the request was made
  3. IP address

Alternatively, you can contact us via the provided email addresses. In this case, the personal data of the user transmitted with the email will be stored. This includes:

  1. Date and time of the request
  2. URL from which the request was made
  3. IP address

as well as information about the servers involved in the email communication.

You can also contact us via the provided telephone number. In this case, we collect log data that includes your phone number and the duration of the conversation. We generally do not record conversations.

3.2. Recipients of the data

Our website is maintained by service providers who act as our data processors. If you send us a request regarding an offer, service providers we use may receive data for this purpose, provided they need the data to perform their respective service (e.g., IT services, call centers). All service providers are contractually obligated to treat your data confidentially.

3.3. Transfer to foreign countries

Data processing also takes place outside of Switzerland, namely in the United States of America.

To protect your data, we have concluded Standard Contractual Clauses (SCCs) with the service provider to ensure an appropriate level of data protection.

4. Use of cookies

4.1. Description and scope of data processing

A cookie is a small data set created when a website is visited and temporarily stored on the user’s system. If the server of this website is called again by this system, the browser sends the previously received cookie back to the server. The server can evaluate the information obtained through this process. Cookies make it easier to navigate a website, among other things.

Cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website.

We also use cookies on the website that allow an analysis of users’ browsing behavior. These cookies are used to make the use of the website more efficient and attractive. We use web analysis technologies from Google Analytics.

4.2. Recipients of the data

We use technical service providers for the operation and maintenance of our website, who act as our data processors. All service providers are contractually obligated to treat your data confidentially.

4.3. Transfer to foreign countries

Data processing also takes place outside of Switzerland, namely in the United States of America.

To protect your data, we have concluded Standard Contractual Clauses (SCCs) with the service provider to ensure an appropriate level of data protection.

4.4. Opt-Out

You have the option to disable cookies by modifying your browser settings. Please be aware, though, that doing so might limit your ability to use some functionalities of this website. Additionally, if you wish to stop Google from collecting and processing data generated by cookies (including your IP address) related to your use of the website, you can install the Google Analytics Opt-Out Browser Add-On..

5. Rights of the data subject

You have the following rights concerning personal data that relates to you:

  • The right to know what personal data we hold about you and how we process it;
  • The right to receive a copy of your personal data in a common format;
  • The right to correct your personal data;
  • The right to delete your personal data;
  • The right to object to the processing of your personal data.

Please note that there are exceptions to these rights. Where legally permissible, we may deny your request to exercise these rights.

You may revoke your consent to the processing of personal data at any time. Please note that revocation is effective only for the future. Processing that occurred before the revocation is not affected.

To request information about the personal data we process, please send your request to [email protected]. You also have the right to file a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC).